{"id":5214,"date":"2025-02-13T05:28:36","date_gmt":"2025-02-13T05:28:36","guid":{"rendered":"https:\/\/lencisvn.com\/?page_id=5214"},"modified":"2026-03-26T04:37:00","modified_gmt":"2026-03-26T04:37:00","slug":"return-exchange","status":"publish","type":"page","link":"https:\/\/lencisvn.com\/vi\/return-exchange\/","title":{"rendered":"Return & Exchange"},"content":{"rendered":"
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Return & Exchange\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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T\u1ea1i LENCIS<\/strong>ch\u00fang t\u00f4i cam k\u1ebft mang \u0111\u1ebfn s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng cao v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng. Ch\u00ednh s\u00e1ch \u0111\u1ed5i\/tr\u1ea3 c\u1ee7a ch\u00fang t\u00f4i \u00e1p d\u1ee5ng trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>

1. S\u1ea3n ph\u1ea9m l\u1ed7i\u00a0<\/strong><\/p>

N\u1ebfu s\u1ea3n ph\u1ea9m c\u00f3 l\u1ed7i ph\u00e1t sinh trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: r\u00e1ch v\u1ea3i, x\u00f9 l\u00f4ng, \u0111\u1ee9t\/c\u00fac r\u01a1i, ph\u1ee5 ki\u1ec7n l\u1ecfng l\u1ebbo ho\u1eb7c phai m\u00e0u kh\u00f4ng do ch\u1ea5t t\u1ea9y r\u1eeda), ch\u00fang t\u00f4i s\u1ebd thu h\u1ed3i v\u00e0 thay th\u1ebf s\u1ea3n ph\u1ea9m.<\/p>

2. \u0110\u1ed5i size\/m\u1eabu m\u00e3\u00a0<\/strong><\/p>

N\u1ebfu kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng v\u1edbi s\u1ea3n ph\u1ea9m v\u00e0 mu\u1ed1n \u0111\u1ed5i size ho\u1eb7c m\u1eabu m\u00e3, ch\u00fang t\u00f4i s\u1ebd h\u1ed7 tr\u1ee3 \u0111\u1ed5i n\u1ebfu c\u00f2n h\u00e0ng. Kh\u00e1ch h\u00e0ng c\u1ea7n thanh to\u00e1n chi ph\u00ed v\u1eadn chuy\u1ec3n ph\u00e1t sinh (c\u1ea3 hai chi\u1ec1u).<\/p>

3. L\u01b0u \u00fd quan tr\u1ecdng\u00a0<\/strong><\/p>

  • M\u1ed7i \u0111\u01a1n h\u00e0ng ch\u1ec9 \u0111\u01b0\u1ee3c \u0111\u1ed5i\/tr\u1ea3 m\u1ed9t l\u1ea7n duy nh\u1ea5t.<\/li>
  • Kh\u00e1ch h\u00e0ng c\u1ea7n quay video khi m\u1edf g\u00f3i h\u00e0ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i khi \u0111\u1ed5i\/tr\u1ea3.<\/li>
  • S\u1ea3n ph\u1ea9m ph\u1ea3i c\u00f2n nguy\u00ean tr\u1ea1ng, ch\u01b0a qua s\u1eed d\u1ee5ng, ch\u01b0a gi\u1eb7t, c\u00f2n \u0111\u1ea7y \u0111\u1ee7 tem m\u00e1c.<\/li>
  • N\u1ebfu mu\u1ed1n \u0111\u1ed5i size\/m\u1eabu, kh\u00e1ch h\u00e0ng c\u1ea7n ph\u1ea3n h\u1ed3i trong v\u00f2ng 3 ng\u00e0y l\u00e0m vi\u1ec7c v\u00e0 g\u1eedi tr\u1ea3 h\u00e0ng trong v\u00f2ng:
    – 15 working days for international orders.
    – 7 working days for Vietnam orders.<\/li>
  • Sau th\u1eddi gian tr\u00ean, ch\u00fang t\u00f4i r\u1ea5t ti\u1ebfc kh\u00f4ng th\u1ec3 h\u1ed7 tr\u1ee3 \u0111\u1ed5i\/tr\u1ea3 s\u1ea3n ph\u1ea9m.<\/li><\/ul>
    \u00a0<\/div>
    4. <\/span>S\u1ea3n ph\u1ea9m kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u1ed5i\/tr\u1ea3<\/strong>\u00a0<\/span><\/div>
    • S\u1ea3n ph\u1ea9m gi\u1ea3m gi\u00e1, khuy\u1ebfn m\u00e3i.<\/li>
    • Customized or altered products, including items that have been tailored, resized, or had changes in color, length, or design<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      \u0110\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m n\u00e0y, ch\u00fang t\u00f4i cung c\u1ea5p d\u1ecbch v\u1ee5 ch\u1ec9nh s\u1eeda & may \u0111o v\u1edbi m\u1ed9t kho\u1ea3n ph\u00ed b\u1ed5 sung.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Return & Exchange At LENCIS, we strive to provide high-quality products and ensure customer satisfaction. Our return and exchange policy applies under the following conditions: 1. Defective Products\u00a0 If a product has defects resulting from the manufacturing (e.g., torn fabric, pilling, detached buttons, loose embellishments, or color fading not caused by detergents), we will recall the product and provide a replacement. 2. Size\/Model Exchange\u00a0 If you are unsatisfied with your purchase and need to exchange the size or model, we will accommodate your request, subject to stock availability. Customers are responsible for any incurred shipping costs (both ways). 3. Important Notes\u00a0 Each order is eligible for a one-time return or exchange only. Customers must record a video while unboxing the package to ensure their rights in the exchange\/return process. The product must be in its original condition, unworn, unwashed, and with all tags intact. If you wish to request an exchange, please notify us within 3 working days and return the item within:– 15 working days for international orders.– 7 working days for Vietnam orders. Beyond this timeframe, we regret that we cannot process any return or exchange. \u00a04. Items Not Eligible for Return\/Exchange\u00a0 Sale or discounted items. Customized or altered products, including items that have been tailored, resized, or had changes in color, length, or design For these items, we offer customization & alteration services at an additional fee.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-5214","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lencisvn.com\/vi\/wp-json\/wp\/v2\/pages\/5214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lencisvn.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lencisvn.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lencisvn.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lencisvn.com\/vi\/wp-json\/wp\/v2\/comments?post=5214"}],"version-history":[{"count":43,"href":"https:\/\/lencisvn.com\/vi\/wp-json\/wp\/v2\/pages\/5214\/revisions"}],"predecessor-version":[{"id":7613,"href":"https:\/\/lencisvn.com\/vi\/wp-json\/wp\/v2\/pages\/5214\/revisions\/7613"}],"wp:attachment":[{"href":"https:\/\/lencisvn.com\/vi\/wp-json\/wp\/v2\/media?parent=5214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}